Terms and Conditions

1. Driver Requirements

To rent a vehicle from us, you must meet the following criteria:

• Age: You must be between 21 and 75 years old.

• Driving Licence: You must hold a valid driving licence for at least one year.

• Identification: You must present a valid Passport or ID card and your original physical driving licence upon collection.

2. Booking & Payment

• Deposit: We require a 25% advance payment of the total rental cost to confirm your booking.

• Final Payment: You will pay the remaining balance upon vehicle collection, either by credit/debit card or in cash.

• After-Hours Service: We apply an additional charge for vehicle collections or returns between 00:00 and 07:00.

3. Insurance Terms & Conditions (Exclusions)

We design our insurance packages to provide maximum security. However, we will void your coverage, and you will become fully liable for all damages, in the following cases:

A. Traffic Violations & Negligence:

• Substance Misuse: Driving under the influence of alcohol, drugs, or other controlled substances.

• Traffic Code Violations: Failing to comply with the Road Traffic Code (e.g., crossing double solid lines, illegal overtaking, or prohibited turns).

• Signal Violations: Ignoring red traffic lights or 'STOP' signs.

• Speeding: Exceeding official speed limits.

• Illegal Parking: Causing an accident or damage by parking in an unauthorised area.

B. Vehicle Usage & Off-Roading:

• Off-Road Driving: Driving on unpaved or dirt roads. We strictly forbid access to Balos Beach.

• Interior Damage: Damaging the interior upholstery or equipment.

• Roof Damage: Damaging the roof or convertible soft-tops.

• Underbody & Components: Damaging the vehicle's underbody, wheels, tyres, or glass (crystals).

C. Accident Procedures & Reporting:

• Immediate Action: In the event of an accident or damage, you must stop the vehicle immediately and contact our office at +30 6972654210.

• Police Report: You must provide a police report for any insurance claim. If you don't give a report or notify us right away, we will revoke your insurance coverage.

4. Liability & Excess

• Full Insurance (C.D.W.): If you follow all terms, we limit your financial responsibility to a maximum excess of €500.

• Glass & Tyres Cover: You can purchase this optional extra for €6 per day to cover damage to the glass and tyres.

• Violations: If you violate these terms, we will claim the full cost of all damages from you.

5. Fuel Policy

We operate a 'Same-to-Same' fuel policy:

• You'll need to return the vehicle with the same fuel level as you received it.

• We do not issue refunds for extra fuel in the tank.

• We will apply a refuelling charge for any missing fuel upon return.

6. Locations & Special Drop-offs

• Heraklion Airport: We offer this service for a fee of €70.

• How to book: Set "Our Office" as your Drop-off Location and select "Drop-off at Heraklion Airport" from the Extras menu.

• Note: Choosing the Heraklion Airport option automatically cancels any other drop-off location selection.